About Us

Founded by a team with extensive healthcare experience including direct patient care
With the broad healthcare experience of our network of family and friends, we knew we could create a better and more cost effective way to deliver care while always promoting quality and wellness.

Fully Licensed and Insured
For your security and peace of mind, Transitions Home Care carries Worker’s Compensation, Unemployment Insurance and General and Professional Liability insurance.

We are both Providers and Paying Consumers of Senior Care Services
Transitions Home Care was our answer to a simple question we asked when it came to finding a caregiver for our own parents. “Is it possible to get high-quality care at affordable prices?”
There were certainly numerous agencies (franchise and privately owned) in our area but, after trying several reputable companies we still could not find the right balance. Some agencies felt their job was done after we signed with them and forgot about monitoring the quality of care they were delivering. Others provided very good care but, it was costly.

The Benchmark in High Quality Care
When it came to our most important priority – Quality of Care, we enlisted the guidance of two founding members with advanced caregiving (CNA) backgrounds that span over 40 years. Their experience extends from rehabilitation centers, hospice, assisted-living facilities, long-term care to private-duty caregiving. As corporate officers in charge of caregiver oversight, selection and training, their 40+ years of expertise is second to none.

Staying Affordable
We are locally owned and operate as a non-franchise corporation without the unnecessary fees that can drive up costs. We produce minimal print advertising and rely on referrals from current clients and the many nurses, social workers and physicians we have worked closely with over the years. We also made a commitment to embrace technology, eliminate redundancies and collections–all of which can also push the cost of care up.
Taken together, our vast experience and low cost model has been well received by our clients, their families as well as their physicians!

Pay for Performance
We believe that in order to deliver high quality care, it must be a top priority for the entire organization. Quality of care should be just as important to our caregivers as it is for the owners. This is why we incentivize our caregivers beyond the competitive compensation they receive.

Incentivizing caregivers for meeting quality and efficiency goals helps ensure you always receive the best care possible!
We understand and experienced firsthand the importance of oversight and having a comprehensive site monitoring program in place. We conduct random site checks – not only to ensure our high standards are being met but, to reward our staff for going above and beyond to exceed your expectations.

Transitions Home Care believes in a Pay for Performance Model. Site monitors make a comprehensive evaluation of the quality of care being delivered at each visit. This information is combined with monthly customer satisfaction surveys where clients get to evaluate their individual caregiver.

We take this input and reward Caregivers on a weekly, monthly and yearly basis.
We have found that motivating caregivers in this way has made every caregiver strive to deliver the highest quality of care possible and exceed client expectations- each and every day.

Our 100% Reliability and Compatibility Guarantee
Before placing any caregiver, we conduct a comprehensive personality profile to ensure we find the perfect match. You also get the opportunity to meet your caregiver before service starts. We take this extra step so you can be comfortable with your caregiver. We also employ a Case Manager Placement strategy which is centered on having the same caregivers matched with their clients so they can really get to know you and your specific preferences. No revolving door caregivers at Transitions Home Care.

We enjoy a 98% success rate in placing our caregivers. However, if you ever feel the need to change caregivers, we will find a suitable replacement (with your approval) within 2 days – guaranteed!

We also guarantee that caregivers will always be on time! Caregivers must call in when they reach your home so there is a time stamp of when your service starts. Being punctual is a requirement of every Transitions caregiver. You can count on us being there to always meet your needs!

ad